Privacy Policy

Tru-Awareness Psychological Services Professional Corporation

Effective Date: November 6, 2026

1. Introduction

Tru-Awareness Psychological Services Professional Corporation (“Tru-Awareness,” “we,” “our,” or “us”) respects your privacy and is committed to protecting personal information collected through our website, www.truawareness.org.

This Website Privacy Policy explains how we collect, use, share, and protect information when you visit our website or contact our practice online.

This policy applies to website activities. Our separate HIPAA Notice of Privacy Practices describes how we use and disclose protected health information in connection with clinical services.

2. Information We Collect

Depending on how you use our website, we may collect:

Contact information you voluntarily provide, such as your name, email address, and telephone number.
Information you provide when requesting an appointment or contacting our practice.
Technical information, such as your IP address, browser type, device information, and website usage data.
Cookie and similar technology data used to operate and improve our website.

Please avoid submitting sensitive clinical information through general website messages or unsecured email.

3. How We Use Information

We may use information to respond to inquiries, coordinate appointment requests, operate and maintain our website, protect against unauthorized activity, and meet applicable legal obligations.

We do not sell patient medical records or protected health information.

4. Secure Contact and Appointment Requests

Tru-Awareness uses SimplePractice for designated secure practice communications and intake-related activities.

Visitors may access our SimplePractice contact form at:

https://regina-pinto.clientsecure.me/contact-widget

Information submitted directly through SimplePractice is handled through that service, subject to applicable privacy and security arrangements.

Please do not use general website messages or ordinary email to send diagnoses, treatment records, medication lists, or other sensitive clinical information.

Submitting an inquiry does not establish a therapist-client relationship.

5. Website Hosting and Service Providers

Our website is hosted using Wix. Wix and other service providers may process limited website information to support hosting, security, site functionality, and communications.

We seek to limit the information shared with service providers to what is reasonably necessary for the services they perform and applicable legal requirements.

6. Cookies and Website Analytics

Our website may use essential cookies and, where enabled, analytics or other optional technologies to understand website performance and improve visitor experience.

You can manage cookies through your browser settings and any cookie preferences made available on our website. Disabling certain cookies may affect website functionality.

7. Information Sharing

We may share information with service providers supporting website operations, when required by law, or when necessary to protect rights, security, and the integrity of our services.

Clinical information is subject to additional confidentiality protections described in our HIPAA Notice of Privacy Practices and applicable California law.

8. Data Security and Retention

We use reasonable administrative, technical, and organizational safeguards appropriate to the information we handle. However, no internet transmission or website can be guaranteed completely secure.

We retain website information only as reasonably necessary for legitimate operational purposes, applicable recordkeeping requirements, or legal obligations.

9. Your Privacy Choices

Depending on applicable law and the information involved, you may have rights to request access to, correction of, or deletion of certain personal information, subject to exceptions.

Requests involving clinical records are handled under applicable healthcare privacy laws and our HIPAA Notice of Privacy Practices.

10. Children’s Privacy

Our website is intended to provide information about our practice and services. Parents or legal guardians should supervise minors’ online communications and use appropriate secure channels when discussing a minor’s care.

11. External Websites

Our website may contain links to third-party websites or services. We are not responsible for their independent privacy practices. We encourage visitors to review their policies.

12. Changes to This Policy

We may update this Website Privacy Policy as our services, technologies, or legal obligations change. The effective date at the top of this page will identify the current version.

13. Contact Us

For questions about this Website Privacy Policy or privacy-related concerns, please contact:

Regina Pinto, PhD — Privacy Officer

Tru-Awareness Psychological Services Professional Corporation

Phone: 888-279-5152

Email: gpinto@truawareness.org

General inquiries: info@truawareness.org

Website: www.truawareness.org

Emergency Notice: This website and its contact forms are not monitored for emergencies. For an immediate emergency, call 911. For mental health crisis support, call or text 988.